Influencer Help Centre

YouthsToday connects creators and influencers with brand campaign opportunities. You can use the platform to explore campaigns and manage your participation.

Start from the Be Our Influencer page on the YouthsToday website. Follow the registration process and complete your profile before applying for suitable campaigns.

Registration creates your influencer account. Each campaign has its own selection process, so you must check your application status separately.

Campaign requirements vary. Read the follower and audience requirements in each brief rather than assuming every campaign needs a large following.

Look for campaigns whose requirements match your experience, audience and content. Apply only when you understand the tasks and can meet the deadline.

Check the platforms listed in the campaign brief and your profile settings. Apply using a social account that meets that campaign’s requirements.

Check the campaign’s country and location requirements. Ask YouthsToday to confirm registration eligibility and payment arrangements for your country before participating.

Ask YouthsToday to confirm the current minimum age and any consent requirements before registering if you are under 18. Campaigns may also have their own age criteria.

You may leave the referral field blank. If someone invited you, follow the instructions shown in the registration form.

Complete your profile, check your social links and review available campaigns. Read the requirements, incentive and deadline before submitting an application.

Use the influencer login link from the official YouthsToday website. Enter the email address and password associated with your account.

Choose the password reset option on the login page and follow the email instructions. Check your spam folder if the email does not arrive.

Check your email address and password first. Try a password reset, then contact support if the problem continues. Include the error message but never send your password.

Check spam and promotions folders and confirm that you entered your registered email correctly. If it is still missing, contact support rather than creating another account immediately.

Try resetting the password for that email address. If you cannot access the account or the reset does not work, ask support to investigate.

Check whether your account settings allow an email change. If the option is unavailable, contact support and follow their account verification instructions.

Check your profile or account settings for the phone number field. Save your changes and contact support if you cannot edit it.

Ask support to confirm the current account policy before creating another account. Keeping your campaign and payment history together helps avoid confusion.

Reset your password immediately and contact support. If you reused that password elsewhere, change it there too. Never share login codes or reset links.

Try the official influencer portal in your mobile browser. If a feature does not work, record the browser and device details and report the issue to support.

Open your profile editing screen, update the relevant fields and save. Review the saved information to make sure your changes appear correctly.

Provide accurate details requested by the platform, including your content categories and current social links. Complete required fields so campaign teams can assess your suitability.

Copy the link to your public profile and paste it into the matching platform field. Open the saved link to check that it leads to the correct account.

Inactive profiles may need refreshed information. Update and save your current details; if the message remains, send support a screenshot.

Update it when it changes significantly or when the system requests it. Keep your profile accurate before applying for campaigns.

Check the campaign brief. If the team needs to review posts or verify engagement, ask the campaign PIC whether your account must remain public and for how long.

Use the account fields available in your profile. Ask support about any platform or account limits if the account you want to add is not supported.

Check the content or interests section of your profile. Select categories that reflect your actual posts and save the changes.

A rate card outlines the fees you propose for different content formats or services. The final campaign incentive depends on the agreed campaign terms.

No. A complete profile helps the team assess you, but selection also depends on the campaign brief, available slots and approval process.

Check your influencer dashboard and official YouthsToday campaign announcements. Use links from verified YouthsToday channels when applying.

Open the campaign, read the full brief and follow the application instructions. Check your availability and the offered incentive before submitting.

Review eligibility, deliverables, dates, location, incentive and any required spending or product collection. Clarify anything you do not understand with the PIC.

Check the requirements of each campaign, including exclusivity and timing. Only commit to work you can complete without missing other deadlines.

A pending application means selection has not been confirmed. Review may depend on the campaign requirements and available slots; check your dashboard for updates.

Check the status shown in your dashboard and any official notifications. Do not begin work that requires approval until your participation is confirmed.

Selection depends on the campaign’s audience, content and other requirements. Ask the PIC if clarification is available, and keep your profile accurate for future opportunities.

Follow any mandatory requirements in the brief. Ask the PIC about unclear criteria before applying rather than submitting inaccurate profile information.

Check whether the platform offers a withdrawal option. If you have already been accepted or cannot withdraw, contact the PIC promptly to explain your situation.

Keep your profile and contact details current, check your dashboard and monitor official announcements. Also check spam folders for campaign emails.

Open the campaign details in your dashboard. Read the requirements and any attachments before accepting or starting the task.

The PIC is the person coordinating the campaign. If their details are not shown, contact YouthsToday and include the campaign name or ID.

Please route campaign questions through YouthsToday or your assigned PIC. Ask the PIC to coordinate brand clarifications for you.

Send the PIC a specific question before creating or publishing content. Include the part of the brief you need clarified.

Check the campaign brief and any task deadline or countdown shown in your dashboard. If the dates conflict, ask the PIC to confirm the applicable deadline.

Contact the PIC as early as possible, explain why you need more time and propose a completion date. Continue to follow the existing deadline unless an extension is confirmed.

Tell the PIC immediately. Explain your circumstances and ask about the next steps, including any effect on your participation record.

Check whether negotiation is available for that campaign. Agree on the final fee and scope with the campaign team before starting work.

Ask the PIC to confirm the updated scope, deadline and incentive in writing. Explain any effect on your ability to complete the work.

Check any exclusivity terms in the campaign brief and agreement. Ask the PIC before accepting work that may conflict with those terms.

Follow the approval steps in your campaign brief. If a draft is required, wait for the specified approval before publishing.

Open the relevant task in your dashboard and follow its submission instructions. Provide the requested links, files or evidence and check the resulting status.

Submit the evidence requested in the brief, such as a live post link or screenshot. Make sure it clearly shows the completed requirement.

Check your task status, deadline and any incomplete account requirements. If you believe you should be able to submit, contact support with the campaign ID and a screenshot.

Check the file type and size instructions shown on screen and confirm your internet connection. Keep the original file and report the exact error if uploading still fails.

Check whether an editing option is available. If not, ask the PIC how to correct your submission without creating duplicate or conflicting evidence.

The campaign team may still be checking your submission and coordinating review. Check for requests for changes and contact the PIC if you need an update.

Review the feedback, clarify any unclear points and submit the requested changes through the agreed process. Confirm the revised deadline with the PIC if needed.

Check the required display period in your campaign agreement. Obtain written confirmation from the PIC before removing content during that period.

Follow the disclosure instructions in the campaign brief and the social platform’s branded content tools. Ask the PIC for clarification before publishing if the instructions are unclear.

Check the compensation details in the campaign brief. Confirm the agreed amount and deliverables before accepting the campaign.

YouthsToday-managed campaigns offer compensation as stated in the campaign brief. Review each brief to understand the incentive, conditions and any costs before participating.

Check your campaign’s payment terms and current task and payment status. Ask the PIC or Finance for an update specific to your campaign; submission alone does not confirm a bank credit date.

Check for pending task approval, missing information or incorrect bank details. Contact YouthsToday with the campaign name, your registered email and the payment status shown.

Use the bank information section in your profile if available. Check the account number carefully and ask support how changes affect payments already being processed.

It is a stage in the payment workflow. Check with the campaign team about any outstanding review and when Finance will process that campaign.

Your payment is in a processing stage. Ask Finance for clarification if you need an expected credit date or if the status remains unchanged.

Check your bank account to confirm receipt. If the platform shows completion but no credit appears, ask Finance to check the transaction.

Ask the PIC whether an advance is available for your campaign. Do not assume an advance is approved until the amount, conditions and timing are confirmed.

An ordinary registration referral does not automatically create a paid task. For a referral campaign, follow its stated eligibility, completion and payment conditions.

Reliability points reflect campaign participation under YouthsToday’s scoring rules. Read the current scoring explanation in your account for the actions that affect your score.

Look for the score or reliability information in your influencer account. If you cannot find it, ask support to guide you using the current portal layout.

Check the scoring explanation and any campaign deadlines or recorded actions. If the deduction looks incorrect, send support the campaign ID and supporting screenshots.

An overdue task may affect submission access or reliability points under the current rules. Contact the PIC promptly and ask whether an extension is possible.

Check the notice in your account for the reason and any end date. Contact support if the message is unclear or you believe it is incorrect.

Refer to the freeze notice in your account. If no clear end date appears, ask support to confirm your account’s restriction period.

Check the current scoring rules for qualifying actions. Ask support about your case rather than assuming a specific action will restore points immediately.

Report the campaign ID, what happened and when, with screenshots if available. Support can investigate the record and advise on any correction.

Ask the PIC or support to confirm how the approved extension affects your score. Do not assume a deadline change automatically reverses an earlier deduction.

Check the task deadline or countdown. If you believe the status is wrong or an extension was approved, send the PIC the campaign details and confirmation.

Check the explanation provided with the request. YouthsToday may need information for account verification or payment administration; ask support which details apply to your account.

Follow the current account verification instructions shown in your portal. Ask support to confirm the requirement for your age and residency before submitting documents.

Your account’s verification has not yet been confirmed in that field. Check for missing information and ask support what action is needed.

Check your entered details for typing errors, then contact support through an official channel. Do not post your NRIC number or documents in a public group.

Ask support for the current document requirements for your nationality and account type. Submit documents only through the official method provided.

Check the number against your own official records and report the platform error to support. Ask which field is failing before repeatedly changing unrelated account details.

For an account verification problem, contact YouthsToday support. For questions about your own tax obligations, use official tax authority guidance or consult a qualified tax professional.

Read the current privacy policy linked on the official website. Ask support if you need clarification about a particular type of data or its use.

Contact YouthsToday through its official privacy or support contact. Ask for the current request process and any verification needed before your request can be handled.

Use the official upload process or a method verified with support. Never share passwords, login codes or full identity documents in public campaign groups.

Include your registered email, campaign name or ID, steps you took, the error message and the time it happened. Remove unrelated personal information from screenshots.

Check your connection and refresh once. If the issue continues, record your browser, device and the affected page, then contact support.

Check that you are viewing the correct account and campaign. Refresh the page and report any remaining mismatch with a screenshot and campaign ID.

Check your registered email and spam or promotions folders. If emails are still missing, ask support whether your account can receive platform notifications.

Check the campaign status and any available filters. Contact the PIC with the campaign name or ID if you still cannot find it.

Contact YouthsToday with the campaign ID, agreed incentive and amount received. Keep bank evidence private and share it only through the official support process.

Check the campaign in your official portal or verify it with YouthsToday through the contact page. Do not share passwords or login codes with someone claiming to represent a campaign.

Do not provide it. Verify the request through an official YouthsToday contact and report the suspicious message.

Use the official Influencer Contact page or the support details displayed in your account. Include your campaign name or ID so the team can direct your enquiry.

Check the current response information on the official contact page. If a task deadline is near, mention the deadline and contact the assigned PIC promptly.